Privacy policy

PRIVACY POLICY

At ByFareah, we recognise and respect the importance of maintaining the privacy of our customers and members, and have established this Privacy Policy as a result. Below, we describe why we gather customer and member information, what information we collect, how we collect it, what we use the information for, and how you can instruct us if you prefer to limit the use of your information. This Privacy Policy is part of the Terms and Conditions, which governs your use of byfareah.com.

WHY WE GATHER INFORMATION

We gather personal information to allow us to process your orders, provide an enhanced and more personalised shopping experience, and to inform you of special offers and discounts.

INFORMATION WE COLLECT

When you order from our website, we may collect the following information:

  • Your name
  • Telephone number
  • Email address
  • Birth date
  • Gender
  • Phone number
  • Products purchased
  • Any relevant promotion code

Information you enter is collected, even if you cancel or do not complete an order. This information is maintained in our database and used solely for these purposes.

HOW WE USE THE INFORMATION

We use information collected from you to:

  • Process your order
  • Provide an enhanced and more personalised shopping experience
  • Inform you and your gift recipients of offers and discounts from byfareah.com or other sites and companies that we own

In addition, we periodically make such information, including aggregated information, available to selected third parties, including but not limited to those who trade or rent information for direct marketing purposes. However, we do not make your or your gift recipient's email addresses available to third parties (except for subsidiaries, subcontractors, or agents acting on our behalf in compliance with this Privacy Policy) or any Successor to our business. Any email sent to your gift recipients will include a link to our Privacy Policy and a link to opt-out of future emails.

FEEDBACK AND INQUIRIES

When you submit feedback or questions via email or contact us for information about our website, we will request your name and email address. We use this information solely to respond to your inquiries.

EMAIL NEWSLETTERS

Our email newsletters are intended to keep users informed of new products, gifts, and special features. Our policy is to send our email announcements or newsletters only to those who request this when registering (see how we use the information we collect above).

COOKIES

A "cookie" is a small file stored on your computer by a website, which gives you a numeric user ID and stores certain information about your activity on the site. We use cookies to let us know that you are a prior customer and to provide certain features to you. For example, we store information on your product selections as you shop on our site, but we do not store any personal information (except your name) or financial information about you.

Most web browsers automatically accept cookies. However, if you disable this feature, certain aspects of byfareah.com, such as the shopping basket, will not function properly.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy. Your continued use of the Site after such changes will constitute your consent to the updated Privacy Policy.

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at hello@byfareah.com